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Administration Pathway – Medical Reception

Build a Career in Medical Reception and Healthcare Administration

Gain the practical skills and software knowledge to work at the front desk of a medical practice. 400 hours of study, 18 months access, 100% online.

CPD Endorsed100% OnlineFrom $29/Week
Enquire now
18 Mths
Duration
Online
Delivery
26
Units
Flexible
Start Date
CPD Endorsed
Credential
Administration Pathway – Medical Reception

Build a Career in Medical Reception and Healthcare Administration

Gain the practical skills and software knowledge to work at the front desk of a medical practice. 400 hours of study, 18 months access, 100% online.

CPD Endorsed100% OnlineFrom $29/Week
18 Mths
Duration
Online
Delivery
26
Units
Flexible
Start Date
CPD Endorsed
Credential
Why Study This

Practical, Job-Relevant Skills You Can Build.

ICOES Accredited And CPD Standards Office Endorsed

Free MedTech Software Access Included With Enrolment

SEEK Pass Verified Credential On Completion

Skills & Applications

Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Medical ReceptionistManages patient check-in, appointment bookings, and front-desk communication at a medical practice or clinic.
Clinical Administration OfficerHandles patient records, correspondence, and administrative tasks to support clinical teams.
Patient Services CoordinatorCoordinates patient appointments, referrals, and follow-up communication across a healthcare facility.
Medical Records AdministratorMaintains accurate patient records and ensures compliance with privacy and documentation requirements.
Practice Operations AssistantSupports the day-to-day running of a medical practice, including scheduling, billing, and office coordination.
Telehealth ReceptionistManages patient bookings and communication for remote and virtual healthcare consultations.
Patient Liaison CoordinatorActs as a point of contact between patients and clinical staff, managing queries and coordinating care pathways.
Practice Compliance AssistantAssists with administrative compliance tasks, policy documentation, and health and safety procedures within a…

Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.

What You’ll Learn

26 Units

Core Units · 26 units
  • Topic 1Role of a Receptionist
  • Topic 2Medical Reception Service Skills
  • Topic 3Time Management, Ethics and Professionalism
  • Topic 4Maintain Patient Records
  • Topic 5Working with ACC & Introduction to Medtech
  • Topic 6Effective Business Communication
  • Topic 7Introduction to Microsoft Word
  • Topic 8Workplace Health and Safety
  • Topic 9First Aid and Medical Emergencies
  • Topic 10Customer Relationship Management
  • Topic 11Introduction to Medtech
  • Topic 12Scope and Nature of Medical Terminology
  • Topic 13Anatomical Terms and Structures
  • Topic 14Medical Equipment and Procedures
  • Topic 15Pharmacological Terminology
  • Topic 16Musculoskeletal System
  • Topic 17Cardiovascular, Lymphatic and Immune System
  • Topic 18Respiratory and Reproductive Systems
  • Topic 19Digestive and Excretory Systems
  • Topic 20The Skin
  • Topic 21Nervous and Sensory Systems
  • Topic 22Communication
  • Topic 23Customer Relations
  • Topic 24Workplace Practices
  • Topic 25Financial Data
  • Topic 26Project Management
Before You Apply

Entry Requirements

What you’ll typically need to get started.

No formal academic prerequisites

Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.

What’s Included

Everything That Comes With Your Enrolment

Industry-Recognised & Accredited Qualifications

Courses are accredited by ICOES and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours from industry expert tutors.

100% Online, Self-Paced Learning

Study whenever suits you with 24/7 course access. No exams, ever.

Career Centre Access

Instant access to Career Centre upon enrolment, including latest job opportunities, CV templates, free personalised CV review, job tips, interview preparation, and career coaching.

Free MedTech Software Access

Special access to MedTech healthcare software as a MedTech Partner, including updated course content and the latest MedTech functions, tips and tricks.

Free Student ID Card

Receive a Virtual Student ID Card upon enrolment, providing access to over 150,000 discounts in New Zealand and around the world including food, entertainment, and travel.

Free CCH eBook Library Access

Access to over 50 titles to enhance learning and knowledge.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion to stand out to employers as a qualified, job-ready candidate.

Free bonus courses included

AML/CFT in New Zealand – A Handbook for Lawyers and Accountants (eBook)

eBook by Henry Brandts-Giesen and Neil Russ covering AML/CFT law and practice in New…

CCH eBook Library Access

Free access to over 50 titles to enhance learning and knowledge.

MedTech Software Access

Special access to MedTech healthcare software, including updated course content and the…

CAN
Your Provider

The Career Academy NZ

The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.

Fees & Funding

Flexible Ways To Pay

From $29/Week
on an interest-free payment plan
EASY WAYS TO PAY
Pay upfrontWeekly payment plan
Enquire to confirm the exact fees and payment options for your situation. We don’t list a set price here because it varies by your circumstances.
Getting Started

Your Path To Enrolment

A few simple steps from enquiry to your first day.

1
Click Enrol Now
2
Choose payment option (upfront or payment plan)
3
Complete enrolment form
4
Receive instant access to course and Career Centre
Why Students Choose The

What Students Say

★★★★★

“Despite facing health challenges, Christine pursued a career in medical reception through The Career Academy. The Certificate in Medical Reception provided her with the skills and confidence to work in a medical practice, allowing her to increase her workload and achieve her professional goals.”

CChristine
★★★★★

“Ashley transitioned from hospitality to the medical field after completing The Career Academy's Medical Reception & Terminology course. Her newfound passion for the medical field is leading her to pursue further studies in midwifery, all thanks to the flexibility of online learning.”

AAshley
★★★★★

“Hannah wasn't sure what career path to take, but after enrolling in the Certificate in Reception & Office Support at The Career Academy, she discovered her passion. Now working as a Sales Administrator, she's continuing her educational journey with a Bachelor of Business.”

HHannah
Questions

Frequently Asked Questions

There are no formal academic entry requirements listed for this course. It is suited to school leavers, career changers, and anyone with a general interest in working in healthcare administration. Submit an enquiry to confirm any current eligibility conditions.
A weekly payment plan may be available to help spread the cost. Submit a Get Course enquiry to confirm current pricing and payment options.
Students have 18 months of course access and the programme involves approximately 400 hours of study in total. Because the course is fully self-paced, students can move faster or slower depending on their schedule.
The course is 100% online and self-paced, with 24/7 access to course materials. There are no exams. Students also have unlimited access to tutor support via phone and email during business hours.
No work placement is included in this course. Practical skills are developed through online coursework, MedTech software access, and the career support resources provided through the Career Centre.
The course is accredited by ICOES and endorsed by the CPD Standards Office, and The Career Academy NZ is a member of the International Approval and Recognition Council. On completion, students receive a credential verifiable through SEEK Pass. It is not a government-accredited qualification on the New Zealand Qualifications Framework.
The course prepares students for entry-level and support roles in healthcare administration, including medical receptionist, clinical administration officer, patient services coordinator, and medical records administrator. These roles are available in medical practices, clinics, hospitals, and telehealth services. Career preparation support is included through the Career Centre, with CV templates, interview guidance, and job listings.
As a professional development course, any credit toward a formal qualification would be arranged through a separate RPL or credit recognition process. Submit a Get Course enquiry to confirm what this course may count toward and which providers accept it.
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About This Course

Administration Pathway – Medical Reception

This diploma-level pathway covers everything needed to work in medical reception and clinical administration. Students learn patient communication, appointment scheduling, medical terminology, billing processes, and how to use MedTech healthcare software. No exams are included, and all study is self-paced.

Delivered by The Career Academy NZ, the course suits career changers, school leavers, and anyone already working in administration who wants to move into the health sector. Study is entirely online with 24/7 course access, so it fits around existing work and family commitments.

The course is accredited by ICOES and endorsed by the CPD Standards Office. On completion, students receive a digital credential that can be verified through SEEK Pass, helping them stand out when applying for roles in medical practices, clinics, and healthcare facilities.

Ready When You Are

Take The Next Step Into Health & Community Services

Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.

Helping students across New Zealand find the right course since 2013 · 1M+ enquiries

100% OnlineFrom $29/Week

Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.

Last updated: July 2026