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B&Business & Management

Build a Career in Administration and Reception

A diploma-level course covering reception, office administration, and business support skills, with ICOES accreditation and CPD recognition.

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18 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Recognised & Accredited

Courses are accredited by ICOES and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council.

Unlimited Course Access & Tutor Support

Unlimited access to your course with tutors available during business hours via phone and email. No exams ever.

Career Coaching & Career Centre Access

Receive career coaching including CV help, personalised CV review, interview preparation, access to CV templates, latest job opportunities, and a five-step job success process.

Connect with Top Recruiters

Career Centre provides connections with top recruiters and employers in your field.

Free Student ID Card

Receive a virtual Student ID card upon enrolment, providing access to over 150,000 discounts on food, entertainment, travel and more in New Zealand and around the world.

Free eBook Library Access

access to the CCH eBook Library with over 50 titles, including AML/CFT in New Zealand – A Handbook for Lawyers and Accountants.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion, so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.

AdmiNZ Membership

Receive a free 12-month membership to the Association of Administrative Professionals New Zealand (AdmiNZ Inc.) on successful completion, including networking events, webinars, and member newsletter.

Xero and MYOB Access

Special partnership with Xero and MYOB enables access to the official Xero Advisor Certification and six months' access to MYOB.

18 months access across ~400 hours of self-paced online study
Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

35k+Employed in this field (NZ)
9%Projected job growth (NZ)
Administrative Professional (New Zealand)Reception Supervisor (Small team)Front-of-House Manager (Junior)Visitor Services CoordinatorCustomer Experience AssistantOffice Services CoordinatorClient Relations AdministratorAppointment Management OfficerFacilities ReceptionistAdministrative Reception Officer

Indicative market figures from publicly available New Zealand data (Stats NZ · careers.govt.nz). No specific job, salary or outcome is guaranteed.

What You'll Learn

The 16 Modules Inside The Course

The modules that make up the course, as published by the provider.

16Total Units
16Core Units

Core Units

Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills

 

Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
Communication
Customer Relations
Workplace Practices
Financial Data
Project Management
After This Course

Where It Leads Next

Bachelor of Business

Student Hannah completed the Certificate in Reception & Office Support and is continuing her educational journey with a Bachelor of Business.

Before You Enquire

Eligibility And The First Steps

How It Starts

01
Click 'Enrol Now' on the course page
02
Choose payment option (upfront or payment plan)
03
Complete enrolment form
04
Gain instant access to the course and Career Centre
The Money Part

Ways To Pay For It

$29 / week

Payment Plan – $29 per week. No deposit, no credit check.

Pay Upfront

Confirmed by the provider when you enquire.

Flexible Payment Options

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

There are no formal entry requirements listed for this course, making it accessible to those new to administration as well as those already working in the field. A basic level of computer literacy and written English would be helpful. Submit an enquiry to confirm any current requirements before enrolling.

How much does the course cost?

A flexible payment plan is available, starting from $29 per week with no deposit and no credit check, payable weekly, fortnightly, or monthly. You can also choose to pay upfront. Submit a Get Course enquiry for current pricing details.

How long does the course take to complete?

Students have 18 months of access to complete the course, which is designed around approximately 400 hours of study. Because it is self-paced, you can move faster or slower depending on your schedule. Submit an enquiry if you have questions about managing the workload alongside work or other commitments.

How is the course delivered?

The course is delivered entirely online and is self-paced, so you study when and where it suits you. Tutors are available during business hours by phone and email. There are no exams, assessment is based on coursework throughout the programme.

Is there a work placement component?

No work placement is included in this course. The programme is designed to build practical skills through online coursework and simulated administration tasks. If hands-on workplace experience is important to you, submit an enquiry to discuss your options.

Is this course accredited or nationally recognised?

The course is accredited by ICOES (International Council for Online Educational Standards) and recognised by the CPD Standards Office. Graduates receive a SEEK Pass verified credential to share with employers. It is not a government-accredited qualification on the New Zealand Qualifications Framework (NZQF), but it is genuine, industry-endorsed professional development.

About This Course

What This Course Is Really About

This Administration Pathway – Reception course is delivered by The Career Academy NZ and covers the core skills needed to work confidently in reception and office administration roles. Students learn front-desk management, client communication, appointment scheduling, and business support processes across approximately 400 hours of self-paced study.

The course suits people entering the workforce, career changers, or those already working in admin who want a recognised qualification to formalise their skills. It is accredited by ICOES and the CPD Standards Office, and graduates receive a SEEK Pass verified credential to share with employers on completion.

Study is entirely online with 18 months of access. Tutors are available during business hours, and there are no exams. On successful completion, students also receive a free 12-month AdmiNZ membership, including networking events and webinars run by the Association of Administrative Professionals New Zealand.

The College Behind It

Delivered By A Training Establishment

TC
The Career Academy NZ
In-house career services: job search, resume and interview preparation
Dedicated career support team offering coaching guidance and advice every step of the way, including after course completion. 24/7 access to career resources. One-to-one coaching available through Career Success Hub and Business Hub.
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.