A practical certificate covering crisis theory, counselling techniques, and support strategies. Study online at your own pace in around 100 hours.
A practical certificate covering crisis theory, counselling techniques, and support strategies. Study online at your own pace in around 100 hours.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Foundations of Crisis Counselling
Assessment and Immediate Response
Crisis Intervention Strategies
Special Populations in Crisis Counselling
Crisis Counselling in Specific Contexts
Legal and Ethical Issues in Crisis Counselling
Crisis Counselling Techniques and Modalities
Developing Crisis Response Programs
What you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successfully completing your course, you'll be awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.
Unlimited access to tutor support via phone and email during business hours from industry expert tutors.
Study at your own pace, 24/7, with full online access to course materials.
Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, free personalised CV review, job tips, interview preparation, and career planning.
Optional upgrade offering expert career coaching, personalised career plan, LinkedIn profile review, and proven strategies for job success.
Receive a Virtual Student ID Card providing access to over 150,000 discounts on food, entertainment, travel and more in New Zealand and around the world.
Get access to over 50 titles to enhance your learning and knowledge.
Verify your qualification from The Career Academy with SEEK Pass upon completion to stand out to employers as a qualified, job-ready candidate.
The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.
A few simple steps from enquiry to your first day.
“Amali discovered her love for psychology while studying for the Advanced Certificate in Psychology at The Career Academy. Her studies not only helped her become a better leader but also ignited a deeper interest in the field, which she's now pursuing further.”
“Kirstin turned her passion for helping others into a career by studying Life Coaching and Psychology with The Career Academy. She quickly launched her business, 'Take the Next Step,' guiding clients through life transitions and personal growth. The flexible learning options allowed her to pursue her new career while maintaining her current commitments.”
“Joanne combined her love for community service with formal education by studying Psychology at The Career Academy. Her dream of starting a community bicycle workshop came to life, where young people could learn skills and gain direction. Her studies are helping her make a meaningful impact on her community.”
This certificate covers the foundations of crisis intervention and counselling, including crisis theory, de-escalation techniques, active listening, and referral pathways. Students learn practical support strategies used across mental health, community, and emergency response settings.
Delivered by The Career Academy NZ, the course suits people working in or moving into support roles who want structured, practical knowledge. There are no exams; assessment is flexible and designed to fit around work and life.
Study is fully online and self-paced, with six months of access to course materials. Unlimited tutor support is available via phone and email during business hours, so questions get answered as they come up.
Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.
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Last updated: July 2026