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MHMental Health

Build Crisis Intervention and Counselling Skills Online

A practical certificate covering crisis theory, counselling techniques, and support strategies. Study online at your own pace in around 100 hours.

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6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Accredited Certificate

Upon successfully completing your course, you'll be awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours from industry expert tutors.

100% Online, Study Whenever Suits You

Study at your own pace, 24/7, with full online access to course materials.

Career Centre Access

Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, free personalised CV review, job tips, interview preparation, and career planning.

Career Success Bundle Upgrade

Optional upgrade offering expert career coaching, personalised career plan, LinkedIn profile review, and proven strategies for job success.

Free Student ID Card

Receive a Virtual Student ID Card providing access to over 150,000 discounts on food, entertainment, travel and more in New Zealand and around the world.

Free CCH eBook Library Access

Get access to over 50 titles to enhance your learning and knowledge.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion to stand out to employers as a qualified, job-ready candidate.

No Exams

No exams, ever. Assessment is flexible and non-exam based.

Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Crisis Support WorkerCrisis Helpline OperatorMental Health Support WorkerCommunity Support Worker (Crisis Response)Peer Support FacilitatorCase Management AssistantEmergency Response AssistantWellbeing Programme AssistantYouth Crisis Support WorkerReferral and Intake Coordinator

No specific job, salary or outcome is guaranteed.

What You'll Learn

Inside The Course

Foundations of Crisis Counselling
Assessment and Immediate Response
Crisis Intervention Strategies
Special Populations in Crisis Counselling
Crisis Counselling in Specific Contexts
Legal and Ethical Issues in Crisis Counselling
Crisis Counselling Techniques and Modalities
Developing Crisis Response Programs
Before You Enquire

Eligibility And The First Steps

How It Starts

01
Get the Course Guide
02
Get Started, enrol online
03
Receive instant access to course and Career Centre
The Money Part

Ways To Pay For It

$29 / week

Weekly Payment Plan. $29 per week flexible payment plan. Price is in NZD. 10-Day Money Back Guarantee.

Upfront Payment

Confirmed by the provider when you enquire.

10-Day Money-Back Guarantee

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

There are no formal entry requirements listed for this certificate. It is designed to be accessible to people at various stages of their career, including those new to the mental health and crisis support sector. Submit an enquiry to confirm any current prerequisites.

How much does the course cost and are payment plans available?

A weekly payment plan may be available for this course. Submit a Get Course enquiry to confirm current pricing and payment options.

How long does the course take to complete?

Students receive six months of access to the course materials. The estimated study time is around 100 hours. Because the course is self-paced, students can work through it faster or more gradually within that access period.

How is the course delivered and what does studying look like day to day?

The course is fully online and self-paced, so students can study at a time that suits them, including evenings and weekends. Course materials are available 24/7, and unlimited tutor support is available via phone and email during business hours. There are no exams; assessment is flexible and non-exam based.

Is there a work placement component?

This course does not include a work placement component. Students gain knowledge and practical frameworks through online study rather than supervised fieldwork. Submit an enquiry if you want to understand how this fits alongside existing work in the sector.

Is this course accredited or nationally recognised?

On completion, students receive a Certificate of Achievement accredited by ICOES (the International Council for Online Educational Standards) and the CPD Standards Office, which awards CPD Points. The credential can also be verified through SEEK Pass. This course is not a government-accredited qualification on the New Zealand Qualifications Framework.

About This Course

What This Course Is Really About

This certificate covers the foundations of crisis intervention and counselling, including crisis theory, de-escalation techniques, active listening, and referral pathways. Students learn practical support strategies used across mental health, community, and emergency response settings.

Delivered by The Career Academy NZ, the course suits people working in or moving into support roles who want structured, practical knowledge. There are no exams; assessment is flexible and designed to fit around work and life.

Study is fully online and self-paced, with six months of access to course materials. Unlimited tutor support is available via phone and email during business hours, so questions get answered as they come up.

The College Behind It

Delivered By A Training Establishment

TC
The Career Academy NZ
In-house career services: job search, resume and interview preparation
Dedicated career support team offering coaching guidance and advice every step of the way, including after course completion. 24/7 access to career resources. One-to-one coaching available through Career Success Hub and Business Hub.
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.