Home / Hospitality & Cookery / Certificate in Hotel Operations Management
H&Hospitality & Cookery

Build a Career in Hotel Operations Management

Study hotel operations online and earn an ICOES-accredited, CPD-endorsed certificate in around 90 hours of self-paced learning.

Enrol anytime
6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
Get The Full Course Details
Find out everything you want to know about this course.

We care about your details. By submitting, you agree to our Privacy Policy and Terms.

What You Get

Everything That Comes With This Course

Industry-Recognised & Accredited Certificate

Courses are accredited by ICOES and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council. The programme is endorsed by the Institute of Hospitality.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours. Expert tutors are available to answer questions and provide detailed guidance throughout your learning journey.

100% Online, Study Whenever Suits You

24/7 course access allowing you to study anytime, anywhere at your own pace.

Career Centre Access

Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, interview preparation, LinkedIn profile review, and personalised career planning.

Free Student ID Card

Receive a free Virtual Student ID Card upon enrolment, giving access to over 150,000 discounts on food, entertainment, travel, and more in New Zealand and around the world.

Free CCH eBook Library Access

Get access to over 50 titles to enhance your learning and knowledge.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion, so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.

Connect with Top Recruiters

Career Centre access includes connections with top recruiters and employers in your field.

Path to Success in Hospitality

Structured pathways to pursue hotel management, event planning, or start your own business.

ICOES-accredited and endorsed by the Institute of Hospitality
90 hours of learning, 6 months access, fully self-paced
Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Front Desk ReceptionistGuest Services OfficerReservations AgentHousekeeping Supervisor (Entry Level)Hotel Operations AssistantConcierge AssistantNight Auditor (Junior)Banquets CoordinatorHospitality TraineeDuty Manager Assistant

No specific job, salary or outcome is guaranteed.

What You'll Learn

Inside The Course

Scope and nature of hotel management
Organisation of the workplace
Staff management
Control systems in hotels
Front desk management
Servicing rooms and general cleaning
Building and facility management
Activities management
Food service in hotels
Customer complaints and staff grievances handling
Fundamental principles of public speaking
Communication over the phone and online
After This Course

Where It Leads Next

Hotel Management

Structured pathways to pursue hotel management after completing this certificate.

Event Planning

Structured pathways to pursue event planning after completing this certificate.

Before You Enquire

Eligibility And The First Steps

How It Starts

01
Click Enrol Now
02
Choose payment option (upfront or payment plan)
03
Complete enrolment form
04
Gain instant access to course and Career Centre
The Money Part

Ways To Pay For It

$29 / week

Payment Plan - $29 per week. Pay weekly, fortnightly, or monthly. No deposit, no credit check. 10-day money back guarantee.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

There are no formal entry requirements listed for this certificate. It is designed to be accessible to students new to the hospitality sector as well as those with existing experience. Submit an enquiry to confirm any current prerequisites.

How much does the course cost and is there a payment plan?

A weekly payment plan may be available for this course. Submit a Get Course enquiry to confirm current pricing and payment options.

How long does the course take to complete?

Students have 6 months of access to complete the course. The learning content is estimated at around 90 hours in total. Because the course is self-paced, students can work through it faster or spread it across the full access period.

How is the course delivered?

The course is 100% online and self-paced, with 24/7 access to learning materials. Unlimited tutor support is available via phone and email during business hours. There are no scheduled classes or set timetables to work around.

Is there a work placement component?

This course does not include a mandatory work placement. Students gain practical knowledge through the online curriculum and can complement their studies with industry experience independently. Submit a Get Course enquiry if you have questions about practical learning options.

Is this certificate accredited or nationally recognised?

This certificate is accredited by ICOES and endorsed by the CPD Standards Office and the Institute of Hospitality. Upon completion, students can verify their credential through SEEK Pass to share with employers. It is not a government-accredited qualification on the New Zealand Qualifications Framework (NZQF).

About This Course

What This Course Is Really About

This certificate covers the core skills behind hotel operations: front desk procedures, housekeeping, guest services, reservations, and food and beverage operations. Students also explore revenue management, event coordination, and the fundamentals of running a successful hospitality business.

Delivered by The Career Academy NZ, the course suits anyone looking to enter the hotel and tourism sector or formalise skills already gained on the job. Study is 100% online and self-paced, with 6 months of course access and around 90 hours of learning material.

Students receive unlimited tutor support during business hours and access to a Career Centre from day one, including CV templates, interview preparation, and connections with recruiters in hospitality.

The College Behind It

Delivered By A Training Establishment

TC
The Career Academy NZ
In-house career services: job search, resume and interview preparation
Dedicated career support team offering coaching guidance and advice every step of the way, including after course completion. 24/7 access to career resources. One-to-one coaching available through Career Success Hub and Business Hub.
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
Keep Comparing

Related Courses In Hospitality & Cookery

Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.