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Launch a Career in Medical Reception

Build the practical skills to work at the front desk of a medical practice, with an ICOES and CPD-accredited certificate on completion.

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6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Accredited Certificate

Upon successfully completing the course, students receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours from industry expert tutors.

Career Support Services

Includes access to the Career Centre with latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation.

100% Online Self-Paced Study

Study completely online at your own pace, fitting around work, family, or daily life. No fixed class times or exams.

Special Access to MedTech

As a MedTech Partner, The Career Academy provides students with access to MedTech software, updated course content, and the latest MedTech functions, tips and tricks.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion to share on SEEK and stand out to employers as a qualified, job-ready candidate.

Free Student ID Card

Receive a Virtual Student ID Card upon enrolment providing access to over 150,000 discounts in New Zealand and around the world.

Career Success Bundle (Upgrade)

Optional upgrade including personalised career plan, LinkedIn profile review, expert career coaching, and proven strategies for job success.

Expand Your Network

Gain access to resources from industry-recognised institutions like MedTech and ICOES, and connect with medical professionals and employers through support services and networking opportunities.

Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Clinic ReceptionistPractice Front-Desk AssistantAppointment SchedulerPatient Registration ClerkHealth Services Reception OfficerTelephone Triage SupportMedical Office AssistantPractice Data Entry ClerkPatient Services RepresentativeHealthcare Administration Trainee

No specific job, salary or outcome is guaranteed.

What You'll Learn

The 11 Modules Inside The Course

The modules that make up the course, as published by the provider.

11Total Units
11Core Units

Core Units

Role of a Receptionist
Medical Reception Service Skills
Time Management, Ethics and Professionalism
Maintain Patient Records
Working with ACC & Introduction to Medtech
Effective Business Communication

 

Introduction to Microsoft Word
Workplace Health and Safety
First Aid and Medical Emergencies
Customer Relationship Management
Introduction to Medtech
After This Course

Where It Leads Next

Further specialised administration or healthcare pathway

This course is described as a practical first step into healthcare administration and a foundation for more specialised administration pathways.

Before You Enquire

Eligibility And The First Steps

Before You Apply

No previous medical reception experience required
No prior knowledge of Medtech required
No healthcare background required

How It Starts

01
Click Enrol Now or Get the Course Guide
02
Submit enrolment details
03
Choose payment option (upfront or payment plan)
04
Gain instant access to course and Career Centre
The Money Part

Ways To Pay For It

$29 / week

Payment Plan. Pay weekly, fortnightly or monthly. No deposit, no credit check. 10-day money back guarantee.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

There are no formal academic entry requirements listed for this course. It suits people new to medical reception as well as those already working in administration who want a recognised credential. Submit an enquiry to confirm any current prerequisites.

How much does the course cost, and are payment plans available?

A weekly payment plan may be available, making the course more manageable alongside other financial commitments. Submit a Get Course enquiry to get current pricing and payment options.

How long does the course take to complete?

Students have six months of access and the course is designed around approximately 140 hours of study. Because it is fully self-paced, you can move faster or slower depending on your schedule. Submit an enquiry to confirm whether extensions are available.

How is the course delivered?

The course is delivered entirely online and is self-paced, there are no fixed class times and no sit-down exams. Unlimited tutor support is available by phone and email during business hours. You can study from anywhere in New Zealand with an internet connection.

Is there a work placement component?

No work placement is included in this course. Practical skills are developed through online course content, including access to MedTech practice management software. The Career Centre provides job-search tools to help you move into a role after completing the course.

Is this course accredited or nationally recognised?

The certificate earned on completion is accredited by ICOES (International Council for Online Educational Standards) and the CPD Standards Office, both internationally recognised bodies for professional development training. It is not a government-accredited qualification on the New Zealand Qualifications Framework (NZQF). The course equips you with practical, employer-relevant skills and a verifiable credential you can share directly with employers via SEEK Pass.

About This Course

What This Course Is Really About

This certificate covers the core skills of medical reception: patient registration, appointment scheduling, medical office administration, and working with MedTech practice management software. Students also learn telephone handling, data entry, and the communication skills central to a busy healthcare environment. The course spans approximately 140 hours of study.

Delivered by The Career Academy NZ, the course is 100% online and fully self-paced, with six months of access. There are no fixed class times and no exams, students fit study around work, family, or other commitments. Unlimited tutor support is available by phone and email during business hours from industry-experienced tutors.

On completion, students receive a Certificate of Achievement accredited by ICOES and the CPD Standards Office, plus a SEEK Pass verified credential to share directly with employers. A Career Centre with CV templates, a personalised CV review, and interview preparation is included.

The College Behind It

Delivered By A Training Establishment

TC
The Career Academy NZ
In-house career services: job search, resume and interview preparation
Dedicated career support team offering coaching guidance and advice every step of the way, including after course completion. 24/7 access to career resources. One-to-one coaching available through Career Success Hub and Business Hub.
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.