Build the practical skills to work at the front desk of a medical practice, with an ICOES and CPD-accredited certificate on completion.
Build the practical skills to work at the front desk of a medical practice, with an ICOES and CPD-accredited certificate on completion.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Topic 1Role of a ReceptionistTopic 2Medical Reception Service SkillsTopic 3Time Management, Ethics and ProfessionalismTopic 4Maintain Patient RecordsTopic 5Working with ACC & Introduction to MedtechTopic 6Effective Business CommunicationTopic 7Introduction to Microsoft WordTopic 8Workplace Health and SafetyTopic 9First Aid and Medical EmergenciesTopic 10Customer Relationship ManagementTopic 11Introduction to MedtechWhat you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successfully completing the course, students receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.
Unlimited access to tutor support via phone and email during business hours from industry expert tutors.
Includes access to the Career Centre with latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation.
Study completely online at your own pace, fitting around work, family, or daily life. No fixed class times or exams.
As a MedTech Partner, The Career Academy provides students with access to MedTech software, updated course content, and the latest MedTech functions, tips and tricks.
Verify your qualification from The Career Academy with SEEK Pass upon completion to share on SEEK and stand out to employers as a qualified, job-ready candidate.
Receive a Virtual Student ID Card upon enrolment providing access to over 150,000 discounts in New Zealand and around the world.
Optional upgrade including personalised career plan, LinkedIn profile review, expert career coaching, and proven strategies for job success.
Virtual Student ID card providing access to over 150,000 discounts in New Zealand and…
The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.
A few simple steps from enquiry to your first day.
“Despite facing health challenges, Christine pursued a career in medical reception through The Career Academy. The Certificate in Medical Reception provided her with the skills and confidence to work in a medical practice, allowing her to increase her workload and achieve her professional goals.”
“Hannah wasn't sure what career path to take, but after enrolling in the Certificate in Reception & Office Support at The Career Academy, she discovered her passion. Now working as a Sales Administrator, she's continuing her educational journey with a Bachelor of Business.”
“Ashley transitioned from hospitality to the medical field after completing The Career Academy's Medical Reception & Terminology course. Her newfound passion for the medical field is leading her to pursue further studies in midwifery, all thanks to the flexibility of online learning.”
This certificate covers the core skills of medical reception: patient registration, appointment scheduling, medical office administration, and working with MedTech practice management software. Students also learn telephone handling, data entry, and the communication skills central to a busy healthcare environment. The course spans approximately 140 hours of study.
Delivered by The Career Academy NZ, the course is 100% online and fully self-paced, with six months of access. There are no fixed class times and no exams, students fit study around work, family, or other commitments. Unlimited tutor support is available by phone and email during business hours from industry-experienced tutors.
On completion, students receive a Certificate of Achievement accredited by ICOES and the CPD Standards Office, plus a SEEK Pass verified credential to share directly with employers. A Career Centre with CV templates, a personalised CV review, and interview preparation is included.
Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.
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Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026