The Certificate in Medical Reception and Terminology is a 100% online, self-paced course designed to build practical skills for working at the front desk in a medical setting. It covers medical reception workflows,…
The Certificate in Medical Reception and Terminology is a 100% online, self-paced course designed to build practical skills for working at the front desk in a medical setting. It covers medical reception workflows,…
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Understand the role of a medical receptionist and day-to-day expectations
Deliver strong reception service skills including time management, ethics, and professionalism
Maintain patient records with confidence and accuracy
Communicate clearly in a business setting including written communication and document handling
Understand ACC basics and how it connects to medical reception workflows
Understand Medtech basics and complete an optional Medtech introduction module
Follow workplace health and safety basics and respond appropriately to first aid and medical emergencies
Use customer relationship management principles in a healthcare environment
Understand medical terminology scope and structure including anatomical terms, procedures, equipment, and pharmacological terminology
Recognise terminology linked to key body systems including musculoskeletal, cardiovascular, lymphatic and immune, respiratory, reproductive, digestive, excretory, skin, nervous, and sensory systems
Introduction to Microsoft Word
What you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successfully completing the course, students are awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.
Unlimited access to tutor support via phone and email during business hours throughout the course.
Study completely online at your own pace, with 6 months access and approximately 160 hours of content. No fixed class times.
Instant access to Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation.
Receive a free virtual Student ID card giving access to over 150,000 discounts in New Zealand and around the world including food, entertainment, and travel.
Verify your qualification from The Career Academy with SEEK Pass upon completion to share on SEEK and stand out to employers.
Access to resources from industry-recognised institutions like MedTech and ICOES, and connect with medical professionals and employers through support services and networking opportunities.
As a MedTech Partner, The Career Academy provides students with access to MedTech healthcare software, updated course content, and the latest MedTech functions, tips and tricks.
An optional introductory module providing access to MedTech healthcare software, updated…
The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.
A few simple steps from enquiry to your first day.
“Despite facing health challenges, Christine pursued a career in medical reception through The Career Academy. The Certificate in Medical Reception provided her with the skills and confidence to work in a medical practice, allowing her to increase her workload and achieve her professional goals.”
“Ashley transitioned from hospitality to the medical field after completing The Career Academy's Medical Reception & Terminology course. Her newfound passion for the medical field is leading her to pursue further studies in midwifery, all thanks to the flexibility of online learning.”
“Hannah wasn't sure what career path to take, but after enrolling in the Certificate in Reception & Office Support at The Career Academy, she discovered her passion. Now working as a Sales Administrator, she's continuing her educational journey with a Bachelor of Business.”
The Certificate in Medical Reception and Terminology is a 100% online, self-paced course designed to build practical skills for working at the front desk in a medical setting. It covers medical reception workflows, patient records management, core medical terminology across major body systems, and introduces tools like Medtech and Microsoft Word. Ideal for those seeking medical reception roles, returning to work, or building confidence for a healthcare administration pathway.
Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.
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Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026