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Certificate in Medical Reception and Terminology

Launch a Career in Medical Reception and Terminology

Build the clinical vocabulary and front-desk skills to work confidently in a medical practice. Study 100% online, self-paced, in around 160 hours.

CPD Endorsed100% OnlineFrom $29/Week
Enquire now
6 Mths
Duration
Online
Delivery
21
Units
Flexible
Start Date
CPD Endorsed
Credential
Certificate in Medical Reception and Terminology

Launch a Career in Medical Reception and Terminology

Build the clinical vocabulary and front-desk skills to work confidently in a medical practice. Study 100% online, self-paced, in around 160 hours.

CPD Endorsed100% OnlineFrom $29/Week
6 Mths
Duration
Online
Delivery
21
Units
Flexible
Start Date
CPD Endorsed
Credential
Why Study This

Practical, Job-Relevant Skills You Can Build.

ICOES-Accredited And CPD-Endorsed Certificate On Completion

MedTech Software Access Included With Enrolment

160 Hours Of Content, 6 Months Access, Fully Self-Paced

Skills & Applications

Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Medical ReceptionistGreets patients, manages appointment bookings, and handles front-desk queries in a general practice or…
Patient Services CoordinatorCoordinates patient flow, liaises between clinical staff and patients, and manages scheduling across a health…
Clinic Front-of-House AssistantProvides reception cover and administrative support at the entry point of a medical or allied health clinic.
Health Centre AdministratorHandles day-to-day administrative tasks including correspondence, filing, and data entry for a health centre…
Appointment Booking OfficerManages inbound calls and online bookings, confirms appointments, and sends patient reminders.
Medical Records ClerkMaintains accurate patient records, manages file requests, and ensures data is stored and retrieved correctly.
Practice Administration AssistantSupports the practice manager with administrative tasks, patient communication, and software data entry.
Telehealth Support AdministratorProvides scheduling and technical support for remote consultations, helping patients and clinicians connect…

Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.

What You’ll Learn

21 Units · 20 Core, 1 Electives

Core Units · 20 units
  • Topic 1Role of a Receptionist
  • Topic 2Medical Reception Service Skills
  • Topic 3Time Management, Ethics and Professionalism
  • Topic 4Maintain Patient Records
  • Topic 5Working with ACC & Introduction to Medtech
  • Topic 6Effective Business Communication
  • Topic 7Introduction to Microsoft Word
  • Topic 8Workplace Health and Safety
  • Topic 9First Aid and Medical Emergencies
  • Topic 10Customer Relationship Management
  • Topic 11Scope and Nature of Medical Terminology
  • Topic 12Anatomical Terms and Structures
  • Topic 13Medical Equipment and Procedures
  • Topic 14Pharmacological Terminology
  • Topic 15Musculoskeletal System
  • Topic 16Cardiovascular, Lymphatic and Immune System
  • Topic 17Respiratory and Reproductive Systems
  • Topic 18Digestive and Excretory Systems
  • Topic 19The Skin
  • Topic 20Nervous and Sensory Systems
Elective Units · 1 units
  • Topic 1Introduction to Medtech (optional module)
Before You Apply

Entry Requirements

What you’ll typically need to get started.

No formal academic prerequisites

No previous medical reception experience required

No prior knowledge of medical terminology required

No healthcare background required

No fixed class times

Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.

What’s Included

Everything That Comes With Your Enrolment

Industry-Accredited Certificate

Upon successfully completing the course, students are awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours throughout the course.

100% Online, Self-Paced Study

Study completely online at your own pace, with 6 months access and approximately 160 hours of content. No fixed class times.

Career Centre & Career Coaching

Instant access to Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation.

Free Student ID Card

Receive a free virtual Student ID card giving access to over 150,000 discounts in New Zealand and around the world including food, entertainment, and travel.

SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion to share on SEEK and stand out to employers.

Expand Your Network

Access to resources from industry-recognised institutions like MedTech and ICOES, and connect with medical professionals and employers through support services and networking opportunities.

Special Access to MedTech Software

As a MedTech Partner, The Career Academy provides students with access to MedTech healthcare software, updated course content, and the latest MedTech functions, tips and tricks.

Free bonus courses included

Introduction to Medtech (optional module)

An optional introductory module providing access to MedTech healthcare software, updated…

CAN
Your Provider

The Career Academy NZ

The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.

Fees & Funding

Flexible Ways To Pay

From $29/Week
on an interest-free payment plan
EASY WAYS TO PAY
Pay upfrontWeekly payment plan
Enquire to confirm the exact fees and payment options for your situation. We don’t list a set price here because it varies by your circumstances.
Getting Started

Your Path To Enrolment

A few simple steps from enquiry to your first day.

1
Click Enrol Now
2
Choose payment option (upfront or payment plan)
3
Gain instant access to course and Career Centre
Why Students Choose The

What Students Say

★★★★★

“Despite facing health challenges, Christine pursued a career in medical reception through The Career Academy. The Certificate in Medical Reception provided her with the skills and confidence to work in a medical practice, allowing her to increase her workload and achieve her professional goals.”

CChristine
★★★★★

“Ashley transitioned from hospitality to the medical field after completing The Career Academy's Medical Reception & Terminology course. Her newfound passion for the medical field is leading her to pursue further studies in midwifery, all thanks to the flexibility of online learning.”

AAshley
★★★★★

“Hannah wasn't sure what career path to take, but after enrolling in the Certificate in Reception & Office Support at The Career Academy, she discovered her passion. Now working as a Sales Administrator, she's continuing her educational journey with a Bachelor of Business.”

HHannah
Questions

Frequently Asked Questions

There are no formal academic entry requirements listed for this course. It suits people new to medical administration as well as those already working in a reception role who want to formalise their skills. Submit an enquiry to confirm any current prerequisites.
A weekly payment plan may be available for this course. Submit a Get Course enquiry to confirm current pricing and any payment options.
Students have 6 months of access to complete the course. The content is approximately 160 hours in total. Because study is fully self-paced, you can move faster or slower depending on your schedule.
The course is 100% online and self-paced with no fixed class times. Students have unlimited access to tutor support by phone and email during business hours throughout their enrolment. The Career Academy NZ also provides access to a Career Centre with CV templates, a personalised CV review, and interview preparation resources.
This course does not include a work placement. Practical skills are developed through the online course content, including hands-on access to MedTech healthcare software. Submit an enquiry if you have questions about how this prepares students for real clinic environments.
The course carries endorsement from ICOES (International Council for Open and Distance Education Standards) and the CPD Standards Office, and graduates receive a Certificate of Achievement verifiable through SEEK Pass. It is not a government-accredited or New Zealand Qualifications Framework (NZQF) qualification. The ICOES accreditation and CPD endorsement are recognised by employers and professional development bodies as evidence of quality training.
As a professional development course, credit toward formal qualifications is arranged through the provider's RPL or credit recognition process. Submit a Get Course enquiry to confirm what this course may count toward and which pathways are available.
Graduates are prepared for entry-level and support roles in medical administration, including positions such as medical receptionist, practice administration assistant, and patient services coordinator. The SEEK Pass-verified credential can be shared directly on your SEEK profile to support job applications. Career paths and opportunities vary by individual, and no specific employment outcome is guaranteed.
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About This Course

Certificate in Medical Reception and Terminology

This course covers the medical terminology, reception workflows, and patient communication skills used daily in clinics, general practices, and health centres. Students learn how appointments are managed, records are handled, and healthcare software is used in a real front-desk environment.

Delivered by The Career Academy NZ, the course is completed entirely online and self-paced, with 6 months of access and approximately 160 hours of content. There are no fixed class times, making it practical for people fitting study around work or family commitments.

Students gain hands-on familiarity with MedTech healthcare software, one of the most widely used practice management systems in New Zealand. On completion, graduates receive an ICOES-accredited and CPD Standards Office-endorsed Certificate of Achievement, verifiable through SEEK Pass.

Ready When You Are

Take The Next Step Into Health & Community Services

Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.

Helping students across New Zealand find the right course since 2013 · 1M+ enquiries

100% OnlineFrom $29/Week

Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.

Last updated: July 2026