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Start a Career in Reception & Office Support

Build practical office skills and earn an ICOES and CPD-endorsed certificate, fully online, self-paced, with 6 months access.

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6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Recognised & Accredited Certificate

Courses are accredited by ICOES and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council. Upon completion, students receive a Certificate of Achievement.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours throughout the course.

100% Online, Study at Your Own Pace

Fully online course with 6 months access and approximately 140 hours of content. Study whenever suits you with no fixed class times.

Career Centre & CV Review

Instant access to the Career Centre upon enrolment, including CV templates, a free personalised CV review, job tips, interview preparation resources, and latest job opportunities.

Career Success Bundle (Upgrade)

Optional upgrade includes expert career coaching, personalised career plan, LinkedIn profile review, and proven job success strategies.

SEEK Pass Verified Credential

Upon completion, verify your qualification via SEEK Pass to share on SEEK and stand out to employers as a qualified, job-ready candidate.

Free Student ID Card

Receive a free virtual Student ID card upon enrolment, providing access to over 150,000 discounts in New Zealand and around the world including food, entertainment, and travel.

Pathway to Further Study

Many students use this course as a foundation before moving into further admin or business study, such as a Bachelor of Business.

Xero Advisor Certification & MYOB Access

Special partnership with Xero and MYOB provides access to the official Xero Advisor Certification and six months' access to MYOB.

ICOES & CPD-endorsed certificate upon completion
~140 hours of content, 6 months flexible online access
Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

35k+Employed in this field (NZ)
9%Projected job growth (NZ)
ReceptionistOffice Support OfficerCustomer Service AdministratorFront-of-House CoordinatorOffice Services AssistantData Entry ClerkMailroom and File ClerkExecutive Assistant (Support)Visitor Services OfficerAdministrative Support Trainee

Indicative market figures from publicly available New Zealand data (Stats NZ · careers.govt.nz). No specific job, salary or outcome is guaranteed.

What You'll Learn

The 11 Modules Inside The Course

The modules that make up the course, as published by the provider.

11Total Units
11Core Units

Core Units

Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures

 

Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
After This Course

Where It Leads Next

Bachelor of Business

Many students use this course as a foundation before moving into further admin or business study. Student Hannah is continuing her educational journey with a Bachelor of Business after completing this certificate.

Further Administration or Business Courses

This course can be used as a pathway to advance a career in business administration, whether aiming to work in a corporate setting, manage a small business, or start a business. Offered through The Career Academy.

Before You Enquire

Eligibility And The First Steps

Before You Apply

No prior reception experience or formal admin qualification required
No prior knowledge of office systems or customer relationship management required
No existing confidence with invoicing required

How It Starts

01
Click Enrol Now or Get Course Guide
02
Submit enrolment details
03
Choose payment option (upfront or payment plan)
04
Gain instant access to the course and Career Centre
The Money Part

Ways To Pay For It

$29 / week

Payment Plan. Pay weekly, fortnightly or monthly. No deposit, no credit check. 10-day money back guarantee.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements?

There are no formal entry requirements listed for this course. It is designed to be accessible to people starting out in office and administration work. Submit an enquiry to confirm any current prerequisites before enrolling.

How much does the course cost and are payment plans available?

A weekly payment plan may be available for this course. Full pricing details are not listed here, submit a Get Course enquiry to confirm current fees and payment options.

How long does the course take to complete?

The course provides six months of access and contains approximately 140 hours of content. Because it is fully self-paced, students can progress faster or spread study across the full access period to suit their schedule.

How is the course delivered?

The course is 100% online and self-paced with no fixed class times. Unlimited tutor support is available via phone and email during business hours. All you need is internet access to get started.

Is there a work placement component?

No work placement is required for this course. Practical skills are developed through online coursework, and the Career Centre provides CV support and job resources to help students connect with opportunities after completing the course.

Is this course accredited or nationally recognised?

The course is endorsed by ICOES and the CPD Standards Office, both internationally recognised quality endorsement bodies. Graduates receive a Certificate of Achievement and can verify their credential via SEEK Pass. This course is not a government-accredited qualification on the New Zealand Qualifications Framework (NZQF).

About This Course

What This Course Is Really About

This certificate covers the core skills employers look for in reception and office support roles. Students learn front-desk procedures, customer communication, data entry, file management, and basic business administration. Xero Advisor Certification and six months of MYOB access are included.

Delivered by The Career Academy NZ, the course is 100% online and self-paced across approximately 140 hours of content. There are no fixed class times, making it well-suited to people balancing work, family, or other commitments. Tutor support is available by phone and email during business hours throughout the six-month access period.

Students also gain access to the Career Centre from day one, including CV templates, a personalised CV review, and interview preparation resources. An optional Career Success Bundle upgrade adds expert coaching and a LinkedIn profile review.

The College Behind It

Delivered By A Training Establishment

TC
The Career Academy NZ
In-house career services: job search, resume and interview preparation
Dedicated career support team offering coaching guidance and advice every step of the way, including after course completion. 24/7 access to career resources. One-to-one coaching available through Career Success Hub and Business Hub.
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.