Certificate Course · Workplace Communication

Make Yourself Heard At Work.

Maybe you know your job inside out but freeze in the meeting. This course covers writing, speaking, presenting and the styles people use, so what you know gets across. Study online, at your own pace.

From $29per week, flexible plan
~100 hoursof study at your own pace
6 monthsof course access
No examsever
Anytimestart today, fully online
At a Glance

Course Snapshot

Study AreaBusiness & Management
Course TypeCertificate
Study Time~100 hours
Access6 months
Study ModeFully online, study whenever suits you
AssessmentNo exams, ever
PaymentsFrom $29 a week
Comes with
  • 10-day money back guarantee
  • Unlimited tutor support
  • Start anytime, study at your own pace
  • Career coaching included
Who It’s For

Why Do This Course

Be Heard In The Room

You know the work. This gives you the rest: how to write it clearly, say it in a meeting and present it without losing people. Good ideas get ignored when they land badly.

Move Into Communications Work

Some roles are built entirely around this. You cover professional writing, visual communication and the tools teams use, and the career centre helps with your CV and your interviews.

Stop Dreading Presentations

Public speaking and presentation skills get a whole topic. You learn how to build one, how to open it, and how to hold a room that would rather be somewhere else.

Where The Skills Fit

Where These Skills Could Take You

These skills are wanted in every office, and some roles are built entirely around them. The work is easy to picture: writing the update everyone reads, running the meeting, and putting the presentation together.

Communications Coordinator

Keeping the messages moving inside a business. Writing and meetings fill most of the day.

Corporate Communications Assistant

Supporting the team that speaks for the business. Professional writing is covered across two topics here.

Customer Communications Officer

Writing what customers read. Clear, plain writing is the whole job.

Office Administrator (Communications focus)

Running the office and the messages that come with it, from emails to meeting notes.

Event Communications Support

Keeping everyone informed before and during an event, where the tools topic earns its place.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience.

The Course

What You'll Learn

Eight topics, from the fundamentals through to presenting, meetings and the tools teams use.

01
Getting Understood
The basics, and how people take things in differently.
Fundamentals of Workplace Communication
Communication Styles for Professional Interactions
02
Writing It Down
Most of what work reads from you is written.
Professional Writing Skills
Advanced Professional Writing Techniques
Visual Communication in Professional Settings
03
In The Room
Speaking, presenting and getting decisions made.
Public Speaking and Presentation Skills in the Workplace
Effective Workplace Meetings and Decision-Making
Workplace Communication Tools
Included

What You’ll Get

In the Course

  • Eight topics, fundamentals through to meetings
  • Professional writing, covered across two topics
  • Presenting and speaking, building it and delivering it
  • Communication styles, and visual communication

As a Student

  • Unlimited tutor support, phone and email in business hours
  • 6 months of access, study at your own pace
  • No exams, ever, assessed on understanding instead
  • Career centre access, CV, LinkedIn and interview help
Why This One

What Makes It Different

Here is what stands out in this course.

01
Writing Gets Two Topics

Professional writing skills, then advanced professional writing techniques. Most of what your workplace reads from you is written, so it earns the extra topic.

02
Speaking In Front Of People

A topic on public speaking and presentation skills in the workplace. It is the part people avoid, and avoiding it is what holds them back.

03
Meetings And How Decisions Get Made

Effective workplace meetings and decision-making is its own topic. You learn how a meeting is run and how a decision comes out the other end.

04
Reading The Person In Front Of You

Communication styles for professional interactions, plus visual communication. The same message needs saying differently depending on who is hearing it.

The Credentials

What You'll Earn

CERTIFICATE

Certificate in Workplace Communication

Certificate of Achievement · The Career Academy

A Certificate of Achievement

Awarded when you finish the course, ready to go on your CV.

CPD Credits

You earn Continuing Professional Development credits on completion, so the study counts on your record.

Career Centre Access

CV templates, a CV review, interview coaching and a LinkedIn profile review from the day you enrol.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry and a course advisor gets back to you with the course guide and straight answers on whether it fits.

Step two

Enrol When You're Ready

Start anytime. Pay on a flexible weekly plan, or pay upfront in one payment.

Step three

Study At Your Own Pace

Work through the eight topics online, with unlimited tutor support by phone and email in business hours.

Step four

Finish With Your Certificate

Complete the course and receive your Certificate of Achievement, with CPD credits on your record.

The Investment

How to Get Started

$29 / week
Flexible weekly payment plan, or pay upfront in one payment.
Pay weekly on a flexible plan
10-day money back guarantee
Start anytime, fully online
Unlimited tutor support
Enquire Now
Good to Know

Common Questions

Do I need any experience?

None. It opens with the fundamentals of workplace communication, so you can come to it cold.

What does it cost each week?

From $29 a week on a flexible payment plan. You can also pay upfront in one payment. Enquire for the full options.

How long does the course take?

Around 100 hours at your own pace, with 6 months of access. There are no set class times, so it fits around work and family.

I hate public speaking. Is that covered?

It has a topic of its own. You work through how a presentation is built, how to open it and how to keep a room with you. The practice is still on you, but you go in with a method instead of nerves alone.

Will this help me get promoted?

It gives you the part that often decides it: writing people read, meetings you can run and presentations that land. Promotions come down to your workplace and your record, so nobody can promise you one. What you walk away with is the skill and a certificate that shows you went and got it.

Are there exams?

There are none, ever. You are assessed on what you understand, with tutor support behind you.

Is this course accredited?

It is accredited by ICOES and the CPD Standards Office, which is accreditation for professional development. It is not NZQA accredited, so it is not a national qualification. That is a different thing. For office and communications work, what counts is whether people understand you, and that is what this covers.

Can I get my money back if it is not for me?

Yes. There is a 10-day money back guarantee. If it is not right, you get your money back.

Delivered By

About the College

This course is delivered by The Career Academy, an online course provider in New Zealand.

The college has been running for over 15 years and works with more than 25,000 students a year. Courses are online and self paced, with unlimited tutor support by phone and email in business hours. Career coaching opens as soon as you enrol, including CV help and a LinkedIn profile review.

Over 15 years runningUnlimited tutor supportNo exams, everCareer coaching included
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Picture the meeting where you say the thing everyone was circling, and the room goes quiet for the right reason.

Enquire Now