Diploma Course · Hospitality & Tourism

Work In Hospitality And Tourism.

Maybe you are drawn to hotels, food and travel, or already work in one of them and want the bigger picture. This diploma runs three certificates in one course, so you build skills across the whole industry.

From $29per week, flexible plan
~280 hoursof study at your own pace
12 monthsof course access
No examsever
Anytimestart today, fully online
At a Glance

Course Snapshot

Study AreaHospitality & Cookery
Course TypeDiploma
Study Time~280 hours
Access12 months
Study ModeFully online, study whenever suits you
AssessmentNo exams, ever
PaymentsFrom $29 a week
Comes with
  • 10-day money back guarantee
  • Unlimited tutor support
  • Start anytime, study at your own pace
  • Career coaching included
Who It’s For

Why Do This Course

Start In Hotels, Food Or Travel

Hotels, restaurants, resorts and travel firms hire people who get service and know how the place runs. This course covers that side, and the career centre helps with your CV and the interview.

Step Up Where You Already Work

Already on the floor or the front desk? Staff management, control systems and front desk management are the knowledge behind the next step. You learn how the whole place fits together.

Keep Your Options Open

One course covers food and beverage, hotel operations and travel. You do not need your exact job goal decided before you start; you can pick your lane as you go.

Where The Skills Fit

Where These Skills Could Take You

Hospitality and tourism work runs through hotels, restaurants, resorts, tour firms and event venues. Most people work their way up. The day is easy to picture: greeting guests, running a shift, sorting a booking, and fixing problems before anyone sees them.

Hotel Operations Manager (Assistant)

Helping run the hotel day to day. Control systems and staff management are the knowledge it takes.

Guest Services Manager (Entry)

A first step into looking after the guest experience, from check-in to check-out.

Food and Beverage Manager (Assistant)

Helping run the food and drinks side, where menu planning and catering management apply.

Tour Operations Supervisor

Keeping tours running to plan, with the industry knowledge behind the schedule.

Resort Services Coordinator

Organising services and activities for resort guests across the whole stay.

Conference and Events Manager (Entry level)

A junior step into events, where activities management and food service both carry.

Customer Experience Manager (Junior)

Making the guest side run smooth, using service skills from the whole course.

Tourism Development Assistant

Helping with tourism projects, knowing the industry and its destinations.

Tourism Marketing Assistant

Helping promote destinations and experiences you understand from the inside.

Hospitality Quality Assurance Assistant

Checking standards across rooms, food and service. You know how it should run.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Manager and supervisor roles usually come after time in the industry.

The Course

What You'll Learn

Three certificates, twenty-eight topics, from bar service to package tours.

01
Certificate in Hospitality Services (Food & Beverage)
Food, drinks and the service around them.
Introduction to Human Nutrition & Cooking
Kitchen and Food Management
Planning a Menu
Scope and Nature of Catering Services & Personnel Management
Management of Catering Services
Introduction to the Bar Industry
Alcoholic Beverages
Non-Alcoholic Beverages
Mixing Drinks & Service Procedures
Fundamentals of Wine Appreciation
02
Certificate in Hotel Operations Management
How a hotel runs, from the front desk to the back of house.
Scope & Nature of Hotel Management
Organisation of the Workplace
Staff Management
Control Systems in Hotels
Front Desk Management
Servicing Rooms & General Cleaning
Building & Facility Management
Activities Management
Food Service in Hotels
03
Certificate in Travel & Tourism
The travel industry and how bookings come together.
Travel Industry Overview
Destinations
Money, Insurance, Legalities and Other Issues
Accommodation
Travel Agency Procedure Systems
Transport: Airline Reservations
Transport: Car Rental
Transport: Other
Package Tours
Included

What You’ll Get

In the Course

  • Three certificates, food and beverage, hotels, travel
  • Menus and catering, planning and management
  • Hotel systems, front desk, rooms and facilities
  • Travel bookings, airlines, car rental and package tours

As a Student

  • Unlimited tutor support, phone and email in business hours
  • 12 months of access, study at your own pace
  • No exams, ever, assessed on understanding instead
  • Career centre access, CV, LinkedIn and interview help
Why This One

What Makes It Different

Here is what stands out in this course.

01
Three Fields In One Diploma

It runs as three certificates: hospitality services covering food and beverage, hotel operations management, then travel and tourism. One enrolment covers the lot.

02
Endorsed By The Institute Of Hospitality

The Institute of Hospitality, a global body for the industry, has reviewed and endorsed this programme. That endorsement sits behind your award.

03
The Hotel, Front Desk To Facilities

Front desk management, servicing rooms, control systems, staff management and building and facility management. How a hotel runs, end to end.

04
How Travel Bookings Work

Destinations, places to stay, airline bookings, car rental and package tours, plus the money, insurance and legal side of travel.

The Credentials

What You'll Earn

DIPLOMA COURSE

Diploma in Hospitality & Tourism

Certificate of Achievement · The Career Academy

A Certificate of Achievement

Finish the diploma and the college awards you its Certificate of Achievement.

Institute Of Hospitality Endorsement

Reviewed and endorsed by the Institute of Hospitality, a global body for the industry.

A SEEK Pass Link To Share

Your certificate comes with a SEEK Pass link, so you can share it on SEEK where employers look.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry and a course advisor gets back to you with the course guide and straight answers on whether it fits.

Step two

Enrol When You're Ready

Start anytime. Pay on a flexible weekly plan, or pay upfront in one payment.

Step three

Study At Your Own Pace

Work through the three certificates online at your own pace, with unlimited tutor support by phone and email in business hours.

Step four

Finish With Your Certificate

Complete the course and receive your Certificate of Achievement from the college.

The Investment

How to Get Started

$29 / week
Pay weekly, fortnightly or monthly, or pay upfront in one payment.
Pay weekly on a flexible plan
10-day money back guarantee
Start anytime, fully online
Unlimited tutor support
Enquire Now
Good to Know

Common Questions

Do I need any experience?

None. You do not need hospitality or travel experience to begin, and you do not need to know hotel systems, bar service or travel agency procedures. The course starts at the beginning.

What does it cost each week?

The plan is $29 a week, with no deposit and no credit check. You can also pay fortnightly, monthly, or upfront in one payment. Enquire for the full options.

How long does the diploma take?

Around 280 hours at your own pace, with 12 months of access. There are no set class times, so it fits around work.

Is this one course or three?

One enrolment, one course. It is built as three certificates: hospitality services covering food and beverage, then hotel operations management, then travel and tourism. You work through them at your own pace.

Are there exams?

There are none, ever. You are assessed on what you understand, with tutor support behind you.

Is this course accredited?

It is accredited by ICOES and the CPD Standards Office, which is accreditation for professional development, and this programme is endorsed by the Institute of Hospitality. It is not NZQA accredited, so it is not a national qualification. That is a different thing. In hotels, restaurants and travel work, hiring runs on service skills and how you handle a shift.

Can I get my money back if it is not for me?

Yes. There is a 10-day money back guarantee. If it is not right, you get your money back.

Delivered By

About the College

This course is delivered by The Career Academy, an online course provider in New Zealand.

The college has been running for over 15 years and works with more than 25,000 students a year. Courses are online and self paced, with unlimited tutor support by phone and email in business hours. Career coaching opens as soon as you enrol, including CV help and a LinkedIn profile review.

Over 15 years runningUnlimited tutor supportNo exams, everCareer coaching included
One Step Left

Enquire Today

Picture the shift where the desk, the floor and the bookings all run because you know how they work. One enquiry gets it moving.

Enquire Now