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Diploma in Medical Secretary

Build a Career as a Medical Secretary or Clinical Administrator

Gain the practical skills to work in medical offices and healthcare settings, with a Diploma endorsed by ICOES and the CPD Standards Office.

CPD Endorsed100% OnlineFrom $29/Week
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6 Mths
Duration
Online
Delivery
31
Units
Flexible
Start Date
CPD Endorsed
Credential
Diploma in Medical Secretary

Build a Career as a Medical Secretary or Clinical Administrator

Gain the practical skills to work in medical offices and healthcare settings, with a Diploma endorsed by ICOES and the CPD Standards Office.

CPD Endorsed100% OnlineFrom $29/Week
6 Mths
Duration
Online
Delivery
31
Units
Flexible
Start Date
CPD Endorsed
Credential
Why Study This

Practical, Job-Relevant Skills You Can Build.

ICOES And CPD Standards Office Endorsed Qualification

250 Hours Of Study, 6 Months Access, Fully Self-Paced

Includes SEEK Pass Credential, CPD Credits, And Career Centre Access

Skills & Applications

Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Medical SecretaryManages appointments, correspondence, and administrative tasks within a medical practice or clinic.
Clinical AdministratorSupports clinical operations by coordinating schedules, patient records, and internal communication across a…
Medical Records ClerkMaintains and organises patient health records, ensuring accuracy and compliance with privacy and documentation…
Patient Services CoordinatorActs as the first point of contact for patients, managing bookings, referrals, and general enquiries in a…
Health Information AdministratorOversees the collection, storage, and retrieval of health data to support clinical and administrative…
Medical Office SupervisorSupervises front-office staff and coordinates daily operations within a medical practice or hospital…
Medical TranscriptionistConverts voice-recorded clinical notes and reports into accurate written records for patient files and medical…
Practice Manager AssistantProvides operational support to a practice manager, including scheduling, billing coordination, and staff…

Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.

What You’ll Learn

31 Units

Core Units · 31 units
  • Topic 1Role of a Receptionist
  • Topic 2Medical Reception Service Skills
  • Topic 3Time Management, Ethics and Professionalism
  • Topic 4Maintain Patient Records
  • Topic 5Working with ACC & Introduction to Medtech
  • Topic 6Effective Business Communication
  • Topic 7Introduction to Microsoft Word
  • Topic 8Workplace Health and Safety
  • Topic 9First Aid and Medical Emergencies
  • Topic 10Customer Relationship Management
  • Topic 11Scope and Nature of Medical Terminology
  • Topic 12Anatomical Terms and Structures
  • Topic 13Medical Equipment and Procedures
  • Topic 14Pharmacological Terminology
  • Topic 15Musculoskeletal System
  • Topic 16Cardiovascular, Lymphatic and Immune System
  • Topic 17Respiratory and Reproductive Systems
  • Topic 18Digestive and Excretory Systems
  • Topic 19The Skin
  • Topic 20Nervous and Sensory Systems
  • Topic 21Introduction to Medical Transcription
  • Topic 22Tools of the Trade
  • Topic 23Understanding Medical Records
  • Topic 24Listening Carefully
  • Topic 25Grammar, Sentence Structure, and Punctuation Style
  • Topic 26Medical Terminology and Spelling
  • Topic 27Report Formatting and Word Processing
  • Topic 28Checking Your Work
  • Topic 29Classification Systems, and Discharge and Death Summaries
  • Topic 30Infections, Blood, and Cells
  • Topic 31The Nuts and Bolts of Working as an MT
Before You Apply

Entry Requirements

What you’ll typically need to get started.

No formal academic prerequisites

Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.

What’s Included

Everything That Comes With Your Enrolment

Industry-Accredited Qualification

Courses are accredited by ICOES (International Council for Online Educational Standards) and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council.

Unlimited Tutor Support

Students receive unlimited access to tutor support via phone and email during business hours. Tutors are industry experts passionate about student success.

100% Online, Study Whenever Suits You

Fully online delivery with 24/7 course access. Study at your own pace with no exams, ever.

Career Centre Access

Instant access to the Career Centre upon enrolment. Includes latest job opportunities, CV templates, free personalised CV review, job tips, interview preparation, and a five-step job success process.

Career Success Bundle Upgrade

Optional upgrade providing expert career coaching, personalised career plan, LinkedIn profile review, and proven strategies for job success.

Free Student ID Card

Upon enrolment, receive a free Virtual Student ID Card giving access to over 150,000 discounts on food, entertainment, travel and more in New Zealand and globally.

Free CCH eBook Library Access

Free access to over 50 titles in the CCH eBook Library to enhance learning and knowledge.

SEEK Pass Verified Credential

Upon completion, verify your qualification from The Career Academy with SEEK Pass and share it on SEEK to stand out to employers as a qualified, job-ready candidate.

Free bonus courses included

CCH eBook Library Access

Free access to over 50 titles to enhance learning and knowledge.

Career Centre Access

Free CV and LinkedIn profile reviews, interview coaching, and personalised career…

Student ID Card

Free Virtual Student ID Card providing access to over 150,000 discounts on food…

CAN
Your Provider

The Career Academy NZ

The Career Academy offers an online Career Centre providing career coaching, CV reviews, interview preparation, job search resources, and LinkedIn profile reviews. Students have access to a Career Success Hub, Business Hub, and Self Service Resource Hub. The centre includes one-to-one coaching from dedicated career support staff and is available to all students during and after their studies.

Fees & Funding

Flexible Ways To Pay

From $29/Week
on an interest-free payment plan
EASY WAYS TO PAY
Pay upfrontWeekly payment plan
Enquire to confirm the exact fees and payment options for your situation. We don’t list a set price here because it varies by your circumstances.
Getting Started

Your Path To Enrolment

A few simple steps from enquiry to your first day.

1
Click 'Get Started' or 'Enrol Today'
2
Choose payment option (upfront or payment plan)
3
Complete enrolment form
4
Receive instant access to course and Career Centre
Why Students Choose The

What Students Say

★★★★★

“Despite facing health challenges, Christine pursued a career in medical reception through The Career Academy. The Certificate in Medical Reception provided her with the skills and confidence to work in a medical practice, allowing her to increase her workload and achieve her professional goals.”

CChristine
★★★★★

“Ashley transitioned from hospitality to the medical field after completing The Career Academy's Medical Reception & Terminology course. Her newfound passion for the medical field is leading her to pursue further studies in midwifery, all thanks to the flexibility of online learning.”

AAshley
Questions

Frequently Asked Questions

There are no formal academic prerequisites listed for this diploma. It suits people new to healthcare administration as well as those already working in medical or office environments. Submit an enquiry to confirm any current entry requirements.
The course is fully online and self-paced, with 6 months of access from enrolment. The estimated study load is approximately 250 hours. Students can log in and study at any time that suits them, with no fixed class schedule.
There are no exams in this course. Assessment is coursework-based and completed at your own pace. This format suits students who prefer practical, applied learning over timed testing.
A weekly payment plan may be available for this course. Submit an enquiry to confirm current pricing and payment options.
The Diploma in Medical Secretary is endorsed by ICOES (International Council for Online Educational Standards) and the CPD Standards Office, and earns CPD credits on completion. Graduates also receive a verifiable digital credential via SEEK Pass. It is not a government-accredited qualification on the New Zealand Qualifications Framework (NZQF).
This course does not include a formal work placement component. Practical learning is embedded through coursework and supported by access to the Career Centre, industry resources, and networking opportunities with medical professionals.
The diploma prepares students for entry and support-level roles in healthcare administration, including positions such as medical secretary, clinical administrator, patient services coordinator, and medical records clerk. These roles are available across medical practices, hospitals, and community health organisations. Career readiness is supported through the Career Centre, CV review, and interview preparation included with enrolment.
As a professional development course, credit toward formal qualifications may be arranged through a recognition of prior learning or credit process with a registered provider. Submit an enquiry to confirm what this diploma may count toward and how to explore that pathway.
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About This Course

Diploma in Medical Secretary

This Diploma in Medical Secretary covers the core skills needed to support clinical teams and manage the administrative side of healthcare environments. Students learn medical terminology, patient records management, clinical documentation, and healthcare office procedures. The course is delivered by The Career Academy NZ entirely online, with 24/7 access across a 6-month period and approximately 250 hours of study.

There are no exams. Assessment is practical and coursework-based, and students can study at their own pace. Unlimited tutor support is available via phone and email during business hours, with tutors drawn from industry backgrounds.

On completion, graduates earn a credential endorsed by ICOES and the CPD Standards Office, earn CPD credits, and can verify their qualification via SEEK Pass to share directly with employers. Access to the Career Centre, CCH eBook Library, and a Virtual Student ID Card with over 150,000 discounts are included from enrolment.

Ready When You Are

Take The Next Step Into Health & Community Services

Enquire about this course and a course advisor from The Career Academy NZ will be in touch with pricing and next steps.

Helping students across New Zealand find the right course since 2013 · 1M+ enquiries

100% OnlineFrom $29/Week

Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.

Last updated: July 2026